Last Updated: 25/09/23

Welcome to Dial A Bottle Edmonton’s Privacy Policy. This document outlines our commitment to protecting your privacy and describes how we collect, use, and safeguard your personal information when you use our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect various types of information from you when you interact with our website or utilize our services, including but not limited to:

• Personal Information: This includes your name, email address, phone number, and other contact details that you provide to us voluntarily when you use our services, subscribe to our newsletters, or contact us for assistance.

• Payment Information: If you make a purchase through our website, we may collect payment information such as credit card details and billing addresses. Please note that we use secure and trusted payment processing services to handle these transactions.

• Usage Information: We gather data related to your interactions with our website, including your IP address, browser type, operating system, and pages visited. This information helps us improve our website and services.

2. How We Use Your Information:

We utilize the information we collect for various purposes, including:

• Providing Services: To deliver the products and services you request, including order processing and delivery.

• Customer Support: To respond to your inquiries, requests, or comments and provide customer support.

• Improving User Experience: To enhance and personalize your experience on our website, understand your preferences, and offer relevant content and recommendations.

• Marketing and Communication: To send you updates, promotional offers, newsletters, and other communications related to our products and services, unless you opt out of such communications.

• Legal Compliance: To comply with legal obligations and enforce our Terms and Conditions.

3. Data Security:

We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

4. Disclosure of Information:

We may share your information with trusted third parties in the following circumstances:

• Service Providers: We may engage service providers to assist us in delivering our services, such as payment processors, delivery services, and marketing partners. These third parties have access to your information solely for the purpose of performing these tasks on our behalf and are obligated to maintain the confidentiality of your data.

• Legal Compliance: We may disclose your information when required by law, court order, or other legal processes, or to protect our rights, privacy, safety, or property, or that of others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity as part of the transaction.

5. Your Choices:

You have the right to:

• Access and Correct: Review and update your personal information in your account settings.

• Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us.

• Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

6. Changes to Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through a prominent notice on our website or via email.

7. Contact Us:

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and practices.

Thank you for choosing Dial A Bottle Edmonton.